Cancellation and Refund Policy

Each plan is a single payment, taken through Razorpay, for the period you choose: one month, one year, or for life with the founding membership. Nothing renews by itself, and we never charge you again unless you buy again.

Because nothing renews, there is nothing to cancel. Your plan runs to the end of the period you paid for. Then your account goes back to the Free limits, and nothing you have stored is deleted.

If you buy a higher plan while a lower one is running, the unused time on the lower plan is not lost. It turns into extra days on the new plan.

We refund the full amount, to the method you paid with, if:

• you were charged more than once for the same order;
• you were charged but the plan was never switched on, and we cannot switch it on for you;
• you were charged an amount different from the price shown at checkout.

Otherwise a payment for a period that has started is not refunded, except where the law requires it. You keep the plan until the end of that period.

If a payment fails but money left your account, your bank or Razorpay returns it automatically, usually within 5 to 7 working days. You do not need to ask us.

Write to support@blackbirdfinance.net from the address on your account. Include the order reference shown on the Plan & billing page.

We reply within 2 working days. An approved refund goes back through Razorpay to the original payment method, and banks usually credit it within 5 to 7 working days.